HOW DO YOU MANAGE EMPLOYEES EXPECTATIONS?

What are the perceptions of employees towards the leadership team in the current pandemic and how do employers deal/manage the expectations of their employees?

Do you know what your employee expects from the business? And if you know or you think you do, what are you doing to actively create and manage the expectations of your employees? Employee expectations are typically the major headaches affecting employers. The old-fashioned mindset of the managers might be assuming that the employees are happy after winning a job.

However, unaddressed employee expectations can lower workplace morale as well as employee management. In the case that employee expectations are addresses. HR leaders should focus on solving workplace problems that can affect workers’ attitude and commitment. Currently, only 15% of employees are engaged to their work.

The following are the proper measures that the great leaders use to manage employees’ expectations for now and the future;

Define Employee Roles Clearly

From the interview to fist day at work, you ought to direct the new workforce on what to do and how they will navigate through it; let them know their responsibilities. Be honest about their responsibilities and the challenges that come along the line of duty. Discuss the physical and mental demands of the work in detail. Let them know what they need to survive in the new environment.

Additionally, inform your employees what you exactly expect from them. Make sure you repeat them over time as you onboard and orient them. Inform them about your organization structure.

Connect Employee to Work Culture

To set a proper workplace that has effective management of employees’ expectations. Help your workers comprehend how the organization process flows, Business News Daily. Appreciate them on their little contributions. Mission statement alone is not enough to give the required direction. Elaborate on the culture of the company. Pay attention to employee roles and how you wish them to operate in making the company’s objective reality. Even the best staffing services in Singapore has its own culture!

Help Your Employee Become Better

Challenge and see how you can improve your employees. Give them trust and respect. Make them feel responsible and under control on all their work. Association of Talent Development carried out a study in 2016 and found that many organizations that build on higher-income employees have 24% profit margin compared to those that don’t. Create opportunities to help your employees develop their skills. Support their further studies and send them even to the internal conferences.

Offer Work Flexibility

Many HR leaders fear making the work more flexible since they might lose control over their teams. However, with the trends of the last, this is not the right way of thinking CNBC. People respond to increased autonomy. 54% of employees feel more productive with flexible working hours.  

Appreciate and Recognize The Excellent Work Done By Your Employees

Make it a point to appreciate the team members. More so, when they have moved an extra mile to make sure that excellent work is delivered. It’s a virtuous circle. When you appreciate your workers courtesy of their hard work, they will be encouraged to always offer their best. 69% of employee work better if they are appreciated, Westminster College poll.

Create room for Involvement as you encourage creativity 

Employees need an opportunity to convey their creative expressions. Directly involve and invest in your employees. Allow them to participate in what and how the organization is doing. Create a reliable employee engagement, Gallup’s 2017 Employee Engagement Report; Focus more on the company’s mission and objectives rather than the rules—this creates more avenues for the employees to express themselves creatively. Best staffing firms in Singapore adhere to this, you’re not an exemption.

In summary

You should be a friendly and transparent leader. Professional boundaries exist, and they should be obeyed. However, to address all employee expectations, you need a more regular and elaborate step that cater to all demands to achieve success for the company and the employees. Remember, 63.3% of companies find it hard to retain their employees rather than hiring them, you’re not alone.

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